Frequently Asked Questions

Hi! Below you’ll find a list of frequently asked questions that may be helpful to you. Give them a gander. If you still don’t see the information you’re looking for, please feel free to reach out to us on our ‘Contact Us’ page. Have a great day!

Where are you located?
We have multiple locally-owned and operated locations. Hop over to our ‘Locations’ page for a full list.

What are your hours?
Our locations are locally-owned and operated so they determine their own hours. Please refer to our ‘Locations’ page for more information.

Can I see a menu?
Of course! Check out a sample menu over on our ‘Menu’ page.

Do you sell gift cards?
We do! Gift cards are available in any amount at our locations. Additionally, we do have $25 gift cards available for purchase on our ‘Shop’ page, which can be shipped within the continental U.S.. Please note that our gift cards can only be used in an actual LASATERS® store and not online.

Can I purchase your coffee and retail items online?
Sure can! We only ship within the continental U.S., fyi. Please refer to our ‘Shop’ page for more details.

Do you deliver?
We do not have any exclusive partnerships with a delivery service, however, our individual locations may have delivery options. See store for details. Contact info can be found over on our ‘Locations’ page or you may also reach out to a specific locale via our ‘Contact’ form.

Are you hiring?
Applications are accepted year round here on our website, however, our locations manage their individual hiring processes. For more information, and to find out if a specific LASATERS® location is currently hiring, please contact the store directly. Contact details for our locales can be found over on our ‘Locations’ page. You may submit an application via the ‘Employment’ page.

Do you roast your own coffee?
We sure do! We’ve been proudly roasting our own award-winning coffee since 2004. Our headquarters is based in Clarksville, Tennessee.

Where does your coffee come from?
We work with an awesome coffee broker who provides us with the best coffees from countries all over the coffee-growing climates of the world, including: Mexico, Guatemala, Colombia, Peru, Ethiopia, Rwanda, Tanzania,  and more!

I’m not a big fan of coffee, do you have tea or other beverages?
Absolutely! We have a wide selection of hot and iced black, green, and herbal teas. We also have fruit smoothies, gourmet hot chocolate, and more. Check out our sample menu for an idea of all that we offer.

Do you have any gluten-free items on your menu?
We have some salads that are naturally gluten-free, as well as some gluten-free snack breads. We’re always looking at other items to add to our menu so be sure to ask your barista what is currently available. Also, please know that we cannot guarantee that cross-contamination of potential allergens will not occur in our kitchens.

Are you locally owned and operated?
Yes! All of our locations are locally owned and operated. Read more about us over on our ‘Story’ page.

How long have you been in business?
Since 2004. We still can’t believe it. We are so grateful to all who have supported us over the years. Thank you, thank you, thank you!

Do you offer franchising opportunities?
For current franchising information, see our ‘Franchising’ page here.